Remote Hands
Hands on your hardware,
without the flight.
Colocated equipment sometimes needs a person in front of it. Our own staff reboot servers, replace failed components and handle custom installations in eight cities, case by case.
- Power-cycle a server
- Replace a failed disk
- Rack and cable new gear
- Custom installationIN PROGRESS
HANDLED BY XTOM STAFF · NOT CONTRACTORS
8 CITIES · LOCAL OFFICES
- Coverage
- 8 cities
- Staff
- In-house
- Scope
- Case by case
- Support
- 24×7
Manage your racks from anywhere
Remote hands lets you maintain physical infrastructure without being at the data center, whether you have no staff nearby or just don't want to travel for a reboot.
Routine
Reboots and replacements
Ask us to power-cycle a server, swap a failed disk or memory module, or check a cable. The everyday tasks that keep hardware running.
Projects
Custom installations
Beyond the basics, we take on installations and configurations: racking new equipment, cabling it, and setting up what you shipped.
People
Our own staff
The hands belong to xTom employees working from local offices, not third-party contractors. Requests are handled case by case.
Locations
Tokyo
Japan
Osaka
Japan
Singapore
Singapore
Hong Kong
China
Sydney
Australia
Amsterdam
The Netherlands
Frankfurt
Germany
San Jose
United States
Need hands in another city? Ask us; requests are handled case by case.